Civil Court Users Association (CCUA) Conference

The Civil Court Users Association (CCUA) Annual Conference takes place each Autumn bringing together users of the civil court service to provide valuable insight, information and updates on the latest industry developments.

The one-day event attracts delegates from across the full spectrum of CCUA members, non-members and key stakeholders, including senior representatives from HM Courts & Tribunals Service (HMCTS). It features a line-up of expert speakers on the latest developments, an interactive Q&A, and networking opportunities.

Who should attend?

  • Solicitors
  • Legal departments of banks and building societies
  • Debt purchasers/collections agencies
  • In-house Legal Counsels/departments of commercial entities or Local Authorities
  • Utility companies
  • Small, medium and large businesses with in-house legal or credit control departments
  • Enforcement Agents
  • Insolvency Practitioners
  • Anyone else using the civil court structure or interested in civil litigation/justice

CCUA Conference 2024

Date: Tuesday 15 October 2024
Venue: Aspire, 2 Infirmary St, Leeds LS1 2JP – just a two minute walk from Leeds station!
Theme: Collaborate to Innovate: Time for Change in Civil Claims

New and improved programme format:

  • Pre-Legal Panel: Avoiding or preparing for court action, Chaired by Zakia Khalid with Bob Winnington, CEO, Money Advice Liaison Group (MALG), Claire Aynsley of Credit Services Association, Denise Crossley of Lantern, and Chris Dick of Registry Trust
  • AI Panel: Alternative legal services – doing things differently, with Dr Master Victoria McCloud, Tony Guise of and others tbc
  • Update from Nick Goodwin, CEO, HM Courts & Tribunals Service (HMCTS)
  • Break-out: Ideas and strategy for court improvement and reform, Chaired by Rob Thompson, Chair, Civil Court Users Association (CCUA) with panellists tbc
  • Break-out: The future of enforcement, Chaired by Alan J Smith, Chair, High Court Enforcement Officers Association (HCEOA) and Eric Roe, Managing Director, Wilson & Roe with panellists tbc
More speakers and panellists to be announced soon.
There will be plenty of opportunities for networking throughout the day including a post-conference drinks reception.
Thanks to Wilson & Roe High Court Enforcement for their sponsorship of the programme and lanyards. Other sponsorship and exhibition opportunities are available. Please email to enquire.


All CCUA Member organisations now receive one free place at the conference and other delegate tickets have either been reduced or held at 2023 prices to attract as many people as possible to the event.

To secure your free or paid for place at the event, you must book using the link below.

CCUA Conference 2023

The 35th CCUA Conference returned to Birmingham Science Museum’s Thinktank on Tuesday 10 October 2023 with the sequel to 2022’s ‘Back to the Future: Civil Enforcement Reform & Court Recovery’ theme. Delegates got updates on developments over the last 12 months from:

  • Paul Harris, Deputy CEO, HM Courts & Tribunals Service (HMCTS)
  • Alan J Smith, Chair, High Court Enforcement Officers Association (HCEOA);
  • Chris Nichols, new Chief Executive of the Enforcement Conduct Board;
  • District Judge Anthony Rich, Association of HM District Judges, Birmingham County Court; and
  • Shelagh Doyle, Head of Audit & Compliance, Court Enforcement Services.

Delegates also had the opportunity to ask questions of speakers. These presentations will be followed by an interactive Q&A, providing civil court users with the opportunity to ask their most pressing questions of the speakers. Download the full programme and speaker biographies here.

Don’t forget to log your CPD points for this event.

Huge thanks to our sponsors High Court Enforcement Officers Association (HCEOA) and Court Enforcement Services.

Watch the video and see photos from the day below!

Previous CCUA Conferences

Following a break during the Covid-19 pandemic, the CCUA Conference returned on 11 October 2022 with the theme: ‘Back to the Future – Civil Enforcement Reform & Court Recovery’. It was sponsored by High Court Officers Enforcement Association and Court Enforcement Services with Catherine Brown of the Enforcement Conduct Board as one of the keynote speakers. It was our first time at the Thinktank at Birmingham Science Museum where we will be returning for 2023.

On the 15 October 2019 we discussed: Access to Justice. Fact or Fiction?’ focusing on the digitalisation of the online court system with keynote speakers Carmen Zabarauckas and Shannon Salter representing the Tribunal Transformation Initiative and the Civil Resolution Tribunal, British Columbia, Canada. Read all about it here. Special thanks to our 2019 conference sponsors BW LegalHCEOARegistry Trust Limited and LineTime.