CCUA Meets with the New CEO of HMCTS

The Civil Court Users’ Association (CCUA) recently held an introductory meeting with the new Chief Executive Officer of His Majesty’s Courts & Tribunals Service (HMCTS).

The meeting marked a positive start to our engagement, providing an opportunity to hear about her priorities and to highlight the concerns and priorities of our members as civil court users.

Following the meeting, I have written to the Chief Executive to expand on the issues we discussed. That correspondence has been shared with CCUA members, and we will keep members informed of further developments.

My thanks to Lisa Keating, Vice Chair, and James Taylor, Chair of the Policy & Reform Committee, for joining me and supporting this important engagement.

Representing our members’ interests and maintaining constructive dialogue with HMCTS remains central to the CCUA’s work.

The CCUA brings together civil court users across England and Wales to champion improvements in County Court and High Court services.

We represent our members’ concerns and engage constructively with HMCTS and the Ministry of Justice UK to help shape a fairer, more efficient and effective civil court service for everyone.

To find out more about CCUA membership and how you can contribute to that work, please contact me or visit the membership page on the website.

Neil Jinks FCICM IRRV

Chair, CCUA

neilj@ccua.org.uk