Response from the Civil Court Users Association (CCUA) to the 19 questions presented in the review of the 2014 enforcement agent reforms introduced by the Tribunals, Courts and Enforcement Act 2007:
The paper follows the historic trend of considering mostly unsubstantiated suggestions of aggressive bailiffs. In doing so, it ignores other real and pressing issues, such as genuine ongoing concerns regarding the lack of effectiveness of court enforcement. County Court bailiff performance is considered by many of our members to be of an unacceptably low standard. Creditors will only continue to use the court if there is a realistic chance of recovering their money.
See the original consultation here.