The Ministry of Justice (MoJ) has confirmed that the required changes to the Civil Procedure Rules have now been completed and with effect from 14 August 2023 the County Court Money Claim Centre (CCMCC) and County Court Business Centre (CCBC) are being replaced by the creation of the Civil National Business Centre (CNBC).
Any new claim or application received at the business centre prior to 1 September 2023 will be accepted with the old name but with any outputs from 14 August 2023 showing the new name. Any new claim or application with the old name after this date (01/09/2023) will be returned.
There will be no changes to existing customer contact telephone numbers and the address for filing of paper documents will be:
Civil National Business Centre
St. Katharine’s House
21-27 St. Katharine’s Street
Northampton
NN1 2LH
DX: 702885 Northampton 7
Paper Claims and DC Claims in the Legacy Processes should still be sent to CCMCC dedicated inboxes:
- Ccmcce-filing@justice.gov.uk
- Ccmccandccbc-complaints@justice.gov.uk
- Ccmcc-chargingorders@justice.gov.uk
- Ccmcc-attachmentofearnings@justice.gov.uk
- Ccmcc-helpwithfees@justice.gov.uk
- Ccmcc-certificatesofjudgments@justice.gov.uk
- breathingspace@justice.gov.uk (Attachment of Earnings)
- breathingspace@justice.gov.uk (New Claims Issue)
- breathingspace@justice.gov.uk (Charging Orders)
For DC “live case” process support, email: Damagesclaims@justice.gov.uk.
The MoJ’s aim is to be within business as usual (BAU) operating targets by the end of September 2023 and resource is in place to clear backlogs. Performance against an 8-week recovery plan is being published each week online here: https://www.gov.uk/guidance/hmcts-civil-business-centres-performance-information.
MoJ Stakeholder Engagement and Customer Service Lead Martin Huddleston, can be contacted with any questions on martin.huddleston@justice.gov.uk
Download the full stakeholder civil reform update from the MoJ.
Also see our definitions and FAQs for more info about CCMCC, CCBC and CNBC.
